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Shipping & Returns

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund of your purchase price. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

Pumps, kits or parts that have been installed are NOT eligible for return, refund or exchange. We do this to ensure all our customers receive their order in brand-new, pristine condition.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.


We ship Fedex Ground unless you specify a faster method.  For the Pumps Overnight Guarantee, you must select Next Day Air shipping.  We ship to all 50 states.  If you live in Alaska or Hawaii, UPS rates are high.  Call us at (800) 675-7485 and we will see if USPS is a better option for you.  Refer to the map below to estimate shipping timeframes.  All days are BUSINESS days.